Thank you for purchasing our services at MEDIA SOLUTIONS ONLINE LLC.

We offer a refund within 7 days of your purchase. If 7 days have passed since your purchase, you will not be offered a refund.

Eligibility for refunds or changes to your website structure.

Media Solutions Online LLC is very clear about how important it is to deliver your website in a timely manner! that’s why we deliver within the stipulated time which is 5 to 7 business days.

Reasons for which you can request a refund:

Is the website defective?
Is it damaged?
Does it not have the benefits offered by the sales consultant?
Did you get bad service or did you get something repaired but the problem was not solved?

To complete your return, we require a receipt or proof of purchase.
Explain the problem!

Reputable businesses like MEDIA SOLUTIONS ONLINE LLC , want to know about their customers’ problems so they can take action to prevent future complaints.

Any Client who does not make payment on the agreed date. You will have your site offline until you make the corresponding payment to bring your site online. There will be no refund given for non-compliance with payment standards!

Email us at josue@mediasolutionsonline.com or call us at 704-659-4915.
The warranty can only be exercised when our website structures have faults that prevent their normal use, and not because of personal taste problems.
We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and a credit will be automatically applied to your credit card or original payment method within a certain number of days.

If you have not yet received a refund, first check your bank account again.
Then contact your debit or credit card company. It may take some time before your refund is officially posted.

If you have done all this and still have not received your refund, please contact us at (email phone number).